Consumer law has been developed to protect the interests of the consumer against individuals or companies offering services or products. In today's competitive environment, there are many practices that intend to influence consumers in various ways. Consumer law appears as a system that observes such practices by creating a balance between the rights of the consumer and the interests of the sellers.

 

Our law firm in Istanbul offers attorney and legal consultancy services for both consumers and sellers regarding consumer protection and electronic commerce disputes arising from the Law No. 6502 on Consumer Protection, the Law No. 6563 on Electronic Commerce No. and other relevant legislation. Apart from the legal consultancy, our lawyers diligently represent our clients before consumer arbitration boards and courts.

 

In this context, our fields of activity, among others, are as follows:

 

- Disputes arising from subscription agreements,

- Disputes arising from holiday / package tour contracts

- Disputes arising from distance sales contracts

- Disputes arising from housing financing contracts

- Disputes arising from consumer loan

- Disputes concerning defective goods and services, claiming for refund, free-repair or replacement of the defective good with another fungible good

- Credit card disputes

- Establishment and operation of electronic commerce legislation compliance processes